Kodama Spiritual Wellness Coaching
Refund Policy
Cancellation & Rescheduling Policy
Cancellations & No-Shows: If a session is canceled or missed with less than 24 hours' notice, it will be considered a used session and charged in full.
Rescheduling: Clients who need to reschedule may do so within the same calendar week without penalty, subject to availability. In this case, the session will not be counted as used but simply moved to a later time.
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Late Arrivals: Sessions will begin and end at the scheduled time. If a client arrives late, the session will still conclude at the originally scheduled end time. The full session fee will apply regardless of the duration attended.
Refund Policy
All coaching package payments are final. Refunds are only available if requested within 30 days of purchase and before 50% of the package is used. If a refund is granted, completed sessions will be charged at the standard single-session rate rather than the discounted package rate. No refunds will be given after 50% of the package has been used. Unused sessions may be transferred to another individual upon request. Exceptions are made at the coach’s sole discretion.
